Effective Date: July 18, 2026

1. Overview

This Cancellation Policy outlines the terms and conditions for cancelling tax preparation, corporate formation, and consultancy services ordered from Tax Corpus. We understand that business plans may change, and we strive to accommodate cancellation requests fairly while protecting the professional work and resources already invested in your service.

2. How to Cancel

To cancel a service, please follow these steps:

1. Submit a cancellation request through the secure order chat or email us directly at [email protected].
2. Include your order/invoice number and the reason for your cancellation.
3. Our team will confirm receipt and process your request within 2 business days.
4. You will receive a formal confirmation email once the cancellation is processed.

3. Cancellation Timeframes

The timing of your cancellation affects the refund amount:

• Within 24 hours of payment: Full refund of service fees (government fees may be deducted if already paid)
• Before work begins: Full refund minus 10% administrative fee
• After work has started: Partial refund based on work completed
• After document submission: No refund available as the service is considered complete

4. Service-Specific Cancellation Terms

Different professional services have specific cancellation conditions:

• Tax Filing: Can be cancelled before filing; once filed with the respective tax authority (e.g., IRS, HMRC, FBR), cancellation is not possible.
• Company Registration (LLC/Ltd): Can be cancelled before application submission to the relevant registry (e.g., US State Departments, Companies House, SECP); non-refundable fees apply after submission.
• Tax ID Registration (EIN, UTR, NTN, etc.): Can be cancelled before the application is submitted to the respective tax agency.
• Trademark Registration: Can be cancelled before official filing; government application fees are entirely non-refundable after filing.
• Consultation Sessions: Can be cancelled or rescheduled up to 24 hours before the scheduled time.

5. Non-Cancellable Services

The following services cannot be cancelled once initiated:

• Services where applications or legal forms have already been submitted to government authorities.
• Completed consultations or advisory sessions.
• Document preparation services where the final documents have already been delivered to the client.
• Rush or express services, once work has actively commenced.
• Services involving third-party fees or stamp duties that have already been disbursed.

6. Cancellation by Tax Corpus

We reserve the right to cancel services in the following circumstances:

• The client provides false, forged, or explicitly misleading information.
• The client fails to provide required financial or identity documentation within a reasonable timeframe.
• The client is found legally ineligible for the requested service or corporate structure.
• The client engages in abusive or fraudulent behavior.
• Regulatory or jurisdictional changes make the requested service unavailable.

In such cases, we will provide a refund for any unused portion of the service fees, minus reasonable administrative costs and any government fees already paid.

7. Package and Bundle Cancellations

For package or bundle services (e.g., complete corporate formation + annual tax filing), cancellation applies to the entire package. Partial cancellations (cancelling individual services within a discounted package) are subject to repricing at the standard individual service rates. The discount applied to the package will be forfeited for partial cancellations. Any applicable refunds will be calculated based on the full individual prices of the services already completed.

8. Order Modifications

Instead of cancelling, you may request to modify your order. Modifications may include upgrading or downgrading services, changing the service scope (e.g., changing the jurisdiction of an LLC formation), or rescheduling consultations. Modification requests are subject to availability and may involve price adjustments. Please contact us to discuss modification options before requesting a total cancellation.

9. Contact Information

For cancellation requests or inquiries about this policy, please contact us at:

Tax Corpus

Email: [email protected]

Phone: +92 336 6518557

Business Hours: Monday – Friday, 10:00 AM – 7:00 PM