Effective Date: July 18, 2026

Overview

At Tax Corpus, we strive to provide high-quality professional tax preparation, corporate formation, and consultancy services. We understand that circumstances may arise where a refund is necessary. This policy outlines the terms and conditions under which refunds may be issued for our services across our operating jurisdictions in the USA, UK, and Pakistan.

Eligibility for Refunds

Refunds may be considered in the following situations:

• Service not commenced: Full refund if work has not yet begun.
• Service partially completed: Partial refund minus fees for work already completed.
• Duplicate payment: Full refund of the duplicate amount.
• Service unavailability: Full refund if we are unable to provide the requested service.
• Client ineligibility discovered: Refund minus administrative fees if the client is found ineligible for the requested service or regulatory filing.

Non-Refundable Items

The following charges are strictly non-refundable:

• Government fees, filing fees, and charges paid on your behalf to any regional authority (including but not limited to the IRS, HMRC, Companies House, US State Registries, FBR, SECP, PRA, etc.).
• Third-party fees and stamp duties.
• Consultation fees for advisory services already provided.
• Services that have been fully completed and delivered.
• Document preparation and filing fees once documents have been officially submitted to the respective government portal.
• Express or rush service charges.

Refund Request Process

To request a refund, please follow these steps:

1. Submit a written refund request via email to [email protected].
2. Include your full name, entity name (if applicable), order/invoice details, payment receipt, and the specific reason for the refund request.
3. Refund requests must be submitted within 14 days of the original payment.
4. Our team will review your request and respond within 5 business days.
5. If approved, refunds will be processed within 7 to 10 business days.

Refund Methods

Approved refunds will be processed using the original payment method whenever possible. Bank transfers will be refunded to the same originating bank account. For other payment methods, we may issue a bank transfer to your designated account. You are solely responsible for providing accurate bank details for refund processing.

Service-Specific Refund Terms

Different professional services carry specific refund parameters:

• Tax Filing Services: 50% refund before filing; no refund after submission to the respective tax authority.
• Company Registration (LLC/Ltd): Full refund before application submission; partial refund during processing (excluding non-refundable state/government incorporation fees).
• Trademark Registration: Full service fee refund before filing; government application fees are entirely non-refundable.
• Consultation Services: Strictly non-refundable once the consultation session is completed.
• Package Services: Pro-rated refund based strictly on the individual services within the package that have not yet commenced.

Disputes and Appeals

If you are not satisfied with our initial refund decision, you may appeal by sending a detailed written request to our management team. Appeals will be reviewed thoroughly within 10 business days. The management decision on all appeals will be final. We are committed to resolving disputes fairly, transparently, and in good faith.

Contact Information

Tax Corpus

• Email: [email protected]
• Phone: +92 336 6518 557
• Business Hours: Monday – Friday, 10:00 AM – 7:00 PM
  (Operating across the USA, UK, and Pakistan)